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A Starbucks barista just proved we trust robots more than people
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简介In robots we trust?(A screenshot from a Starbucks ad.)A screenshot from a Starbucks ad.At a local pa...
In robots we trust?
(A screenshot from a Starbucks ad.)
A screenshot from a Starbucks ad.At a local parking lot, you push a button to get your ticket.
The ticket emerges and a voice says: "Take the ticket."
It's a female voice, attempting to be as erotically alluring as possible. It's a robot female voice, of course, and it always makes me wonder why this parking lot believes it should offer an erotic experience.
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Yet robot voices have become part of our lives. Who hasn't thanked Siri at least once when she's answered a question or found the very song we just asked for?
But we still like, respect, and trust other humans, right? Even if, at times, it seems we have ill-disguised contempt for most of them.
I fear the emergence of robots may have permanently changed us.
I was moved, you see, by the tale of a Starbucks barista called Drey.
Her location had plumbing problems. She tried to tell customers who rolled up to the drive-thru that it was closed. She tried to tell them again when they offered disbelief.
Then, as she claimed on TikTok, she tried something a little different. She put on a robot voice.
It went like this: "Sorry. Our location is now closed." (Please imagine Siri saying it.)
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