DBS Bank uncovers big data challenges with AI use

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DBS Bank has had to cross significant hurdles in its years-long efforts to adopt artificial intelligence (AI), during which it realized success goes beyond figuring out the training models.

Data, in particular, proved a major barrier, according to DBS' chief analytics officer Sameer Gupta. In 2018, the Singapore bank embarked on its journey to leverage AI across four primary areas spanning the development of analytics capabilities, data culture and curriculum, data upskilling, and data enablement. 

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