When digital transformation goes wrong: Five ways to get back on track

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If done properly, digital transformation can change the way a business operates fundamentally, bringing significant financial and operational gains. But shifting from traditional ways of working to new, technology-driven processes is a large undertaking, leaving room for things to go wrong: spending too much money, taking on more than you can handle and having a gap between innovation and execution are all common things that can go awry.

Digital transformation: Trends and insights for success

Digital transformation projects are about driving fundamental change across customer experience, tech and business culture. This ZDNet special report brings you the latest trends and insights you need to succeed.

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"Digital and analytics transformations are often deployed across organizations, involving many departments and third parties. Soft factors like skills, mindsets, and ways of working, as well as hard factors like technology, infrastructure, and data flow, are all being changed at once during such a transformation," says Rodney Zemmel, global leader at consultant McKinsey Digital.

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