We wanted to make things worse, says McDonald's, but it costs too much money

Made by human hands for years to come?

(A screenshot from a McDonald's ad.)

Chris Matyszczyk/Screenshot

Fast food companies like McDonald's are doing quite well, thank you very much.

Except for inflation and the lack of human beings who want to work at McDonald's, that is.

There's another aspect, though, that brings more than a frisson of discomfort to Big Mac customers' innards.

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It's the thought that McDonald's will soon be no more than a cold-hearted vending machine, there to dispense burgers and dispense with smiles and humanity.

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