How generative AI will deliver significant benefits to the service industry

halbergman/Getty Images

Consider the following predictions:

A recent global survey of working professionals reveals that nearly 1 in 3 workers are using generative AI at the workplace. 

Forrester predicts that enterprise AI initiatives will boost productivity and creative problem-solving by 50%. Current AI projects already cite improvements of up to 40% in software development tasks. We also know that all AI projects begin as data projects. So what happens to industries or job functions that are not data-rich or mature? What other workforce dynamics come into play as businesses ready themselves for competing in an AI-led economy? Do the best algorithms -- using the highest quality data, and advanced analytical skillsets -- win? 

AI in 2023: A year of breakthroughs that left no human thing unchanged These are the jobs most likely to be taken over by AI AI at the edge: 5G and the Internet of Things see fast times ahead Almost half of tech executives say their organizations aren't ready for AI or other advanced initiatives AI in 2023: A year of breakthroughs that left no human thing unchanged

These are the jobs most likely to be taken over by AI

AI at the edge: 5G and the Internet of Things see fast times ahead

Almost half of tech executives say their organizations aren't ready for AI or other advanced initiatives

Editorial standards Show Comments